As a Host you are the ambassador of Clubsportive. You are responsible for all reception activities, help (new) members with activating or changing their membership, make members enthusiastic about products and services that our clubs offer and you ensure that the club remains clean and tidy. In addition, it is your task to ensure that members enjoy training in our gyms. You regularly chat with our members and ensure that they stay motivated to achieve their fitness goals! Radiating positive energy to our members is a must!
Tasks & responsibilities
On daily basis you are busy with the following tasks:
- You greet our members and visitors in an enthusiastic, customer-friendly and spontaneous way;
- You give tours to potential members and convince them to become a member of our gym;
- You ensure that new members are correctly registered and you provide them with the correct information and an access tag;
- You inform potential members about our subscription models and answer all their questions to best of your ability;
- You make sure that the club looks tidy (basic cleaning work);
- When the Clubmanager requests this, you are willing to do other all-round tasks
Required competences / personal characteristics
We are looking for a commercial, service oriented and social all-rounder. Someone with a can do mentality who makes our members feel at home.
A real team player who, together with the team, brings the service quality to the next level.
- Are Helpful
- Are a Teamplayer
- Are fit, energetic and positive
- Have a Hands-on mentality
- Are inspirational
- Care about our customers
- Dare to speak up
- the best version of yourself